The Mouse problem is solved..took awhile ..Daddog went to Petco…even I knew that was the wrong place… installation required his glasses ….lucky for me , he didn’t have to use his ears..He is so pleased with himself , he is taking a nap……on a side note… Momdogs Woo Woo doesn’t mean what she thinks it does… but she is trying… every Dog knows you have to pronounce the second o on the third Woo